All Collections
Buying at any Intuitivo A-POP
Most common questions
Will you request the card authorization for every purchase?
Can I add new payment methods to my Wallet?
Which are the payment methods accepted?
I´ve pushed the “open door” button but the time expired. What should I do?
Where can I find promos and discounts?
I´ve been wrongly charged. What should I do?
Where can I see my purchase details?
How long does it take to receive my purchase details?
I haven´t received the email with the validation code. What should I do?
When is ID verification required?
Who can buy at an Intuitivo A-POP?
What should I do if the A-POP I want to buy from is “on maintenance”?
Can I open an A-POP and buy without first scanning the QR code on the door?
What happens if I don´t close the A-POP door?
I bought a product that has expired or that is in bad condition. How do I make a claim?
how can I cancel a pending payment?