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When Is Identity Verification Required?

Some APOPs may require identity verification before a purchase can be completed. This process helps meet security, regulatory, and account protection requirements.

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Written by Matias Masci

Identity verification may be required at certain APOPs depending on the products available, regulatory requirements, or retailer policies.

When required, the system will ask you to complete an identity verification process before allowing the purchase.

This process may include:

  • Taking a photo of a valid government-issued ID.

  • Taking a selfie to verify that the person making the purchase matches the submitted identification.

How Often Do I Need to Verify My Identity?

In most cases, the full identity verification process only needs to be completed once.

After your identity has been successfully verified, future purchases that require verification may only require a selfie to confirm your identity and help protect your account from unauthorized use.

Important

The information provided during the verification process is used solely to validate your identity and comply with applicable security and regulatory requirements.

If an APOP requires identity verification, you will be guided through the process during your purchase.

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