When you start a purchase at an APOP, the system performs a temporary funds validation on your card or payment method.
This validation is a security measure used to verify that your payment method is valid and has sufficient funds available to complete a transaction. It is not the final charge for the products you purchase and is completely separate from your purchase.
Once your transaction is completed, our system calculates the value of the products removed and processes the corresponding charge independently. The temporary funds validation is then automatically released.
You may see the validation and its release as separate transactions in your bank account or card statement. Depending on your financial institution, the release may appear in different ways:
As a canceled authorization.
As a refund or returned funds.
As a credit or incoming transaction.
As a pending transaction that simply disappears.
The release of the funds validation is processed automatically by our system once the transaction is completed. However, the time it takes to appear in your account and the way it is displayed depend entirely on your bank or card issuer.
Important
It is normal for the temporary funds validation to appear as an additional transaction on your account. This does not mean that you have been charged twice, as the validation and the purchase are two separate operations.
In most cases, the release is reflected within a few minutes, although some banks may take longer to update the information shown to their customers.